Legal Notice

Overall Responsibility

Axactor Germany GmbH
(formerly Heidelberger Inkasso GmbH)

Am Paradeplatz 20
69126 Heidelberg

Telephone:+49(0)6221 987 60
Represented by the managing directors:Steffen Fink
Commercial register:Amtsgericht Mannheim HRB 707342
VAT ID no.:DE 267196895

Registered collection service provider pursuant to section 10 (1) first sentence, no. 1 of the German Legal Services Act (Rechtsdienstleistungsgesetz, RDG). Registered under reference E 3712-376 in the register of providers of legal services. The registration/supervisory authority within the meaning of the German Legal Services Act is the president of Karlsruhe regional court, Hans-Thoma-Str. 7, 76133 Karlsruhe.

Axactor Mobile Services Germany GmbH
formerly ALTOR Mobile Services GmbH, merged with Axactor Germany GmbH as acquiring legal entity pursuant to section 3 (1) of the German Transformation Act (Umwandlungsgesetz, UmwG) with effect on 20.08.2019.

Legal Information

Responsibility for content

Management of Axactor Germany GmbH


Name:ERGO Versicherung AG
Adress:Ergo-Platz 1 40477 Düsseldorf, Germany

The territorial scope of the professional liability insurance policy is the whole of Germany, the whole of Europe in connection with advice on and dealings with European law and before European courts, and also worldwide in the amount of the minimum sum insured required by law for liability claims in the event that claims are brought against the policyholder before non-European courts.


All rights reserved. All texts, references, illustrations and videos on our website are subject to copyright. They may not be copied, modified or made available to third parties either for commercial purposes or for mere transfer. The website of Axactor Germany ( may also contain images which are subject to third-party copyright. If you have any questions, please send an email to


The information on this website is constantly reviewed and updated. Despite all care, however, the data may have changed in the interim. No liability or guarantee can therefore be offered for the correctness, completeness and status of the information provided. The same also applies for all other websites to which links are set by means of hyperlinks. Axactor Germany GmbH is not responsible for the content of the websites that are accessed on the basis of any such link. Furthermore, Axactor Germany GmbH reserves the right to amend or supplement the information provided.

Dispute resolution

Reference to online dispute resolution pursuant to Article 14 of the ODR Regulation:
EU Commission’s platform for online dispute:

General duty of information pursuant to section 36 of the German Consumer Dispute Resolution Act (Verbraucherstreitbeilegungsgesetz, VSBG): We will not take part in a dispute resolution process within the meaning of the VSBG. We are not under any legal obligation to do so.

Other Information

Presentation and content

Should you have any problems viewing our internet pages or have any questions about the content, please contact us at: