Contact us

Have you received a debt collection letter from us and have questions about your case?

View and manage your cases

My Axactor

Pay online


To easily view or manage your cases, log in to My Axactor, where you also can chat with, or email, us directly if you have any questions! Do you want to pay quickly and easily, without logging in? Go directly to QuickPay.

If you would rather call us; contact our customer service on +46 31-383 38 00. We are open Monday to Friday 9:00-16:00. If you act as an agent or are a company, you can also email us at

Our office

Nordstadstorget 6
411 05 Göteborg