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09 November 2016, 08:02 CET
German ALTOR Group, part of Axactor, wins big tender for third party collection in the banking sector
Heidelberger Inkasso GmbH, part of Altor Group,
succeeds in the tender for the "Legal & Non-Legal Claims Collection" of one
of the top 5 private banks in Germany. Starting on the first of November
ALTOR receives 40% of the claims in this segment.
During the contractual period of two years ALTOR will receive the bank's
terminated loan contracts from direct sales, credits and commodity
transactions for both B2C and B2B customers. ALTOR will be responsible for
the whole legal and non-legal collection process including insolvencies.
Due to the fact that ALTOR will receive higher volumes and will also take
over the legal collection of the bank's claims, the successful partnership,
which started in 2008, will be widely enlarged. The expected overall
turnover for the contractual period of two years for Heidelberger Inkasso
GmbH is EUR1.6m.
Apart from attractive terms and conditions Heidelberger Inkasso GmbH was
able to outline the special expertise in the banking sector the group has
achieved over the past 30 years. About 80% of the outstanding balance of
claims ALTOR successfully works on derive from the financial sector.
An up-to date collection software, the permanent optimization of the
collection process, the strong focus on data security and compliance as well
as high investments in the IT infrastructure are - apart from the workforce
- some of the factors of ALTOR's success.
This was also proven by an external audit which Heidelberger Inkasso GmbH
has successfully completed. In March 2016 the company was granted - as the
first and until now only collection agency - the "GBB-Gütesiegel für
Sicherheit, Qualität und Vertrauen". The quality seal was awarded by GBB-
Rating Gesellschaft für Bonitätsbeurteilung, which is an independent,
external rating agency with special expertise in the financial services
Doris Pleil, CEO of the ALTOR Group, is very positive about the outcome of
this important tender: "We are very delighted by the trust our long term
customer expresses by extending our collaboration and take this fact as an
acknowledgement of our successful work in the past. At the same time we take
this as an obligation for continuous improvement."
For further information, please contact:
Chief Executive Officer
Tel: +46 8 402 28 00
Cell Phone: +47 48 22 11 11
Chief Financial Officer
Cell Phone: +47 477 10 451
Axactor is addressing a large non-performing loan (NPL) market in Europe.
The market is estimated to around EUR 1.5 trillion and with a solid growth
rate. The main growth factors are partly driven by regulatory changes, sales
of non-performing loans and an accelerating trend of outsourcing debt
collection to specialized companies. Furthermore, we see a consolidation
trend in the debt collection/debt purchase industry. Axactor's main focus in
the credit management value chain will be: amicable and legal collection,
surveillance and acquisition of NPLs.
Axactor was established in 2015 and has approximately 900 employees.